| Journey map | UX strategy | Double diamond | Creativity | CX management |
| UI/UX | Content strategist | Agile | Human-computer interaction | Service design |
| Wireframe | T-shaped | UX BINGO (free square) | A/B testing | Lean UX |
| Design thinking | Affordance | Design research | Everyone is a designer | Design system |
| Cognitive dissonance | Design-led innovation | ResearchOps | Empathy | Qual vs quant |