| Persona | Agile | Journey map | Creativity | ResearchOps |
| Deprofessionalize | Design research | Digital transformation | UX strategy | Design system |
| Affordance | Design-led innovation | UX BINGO (free square) | Information architecture | Democratizing UX |
| Lean UX | Qual vs quant | Product-led organization | Active listening | Human-computer interaction |
| Double diamond | Emotional intelligence | Digital experiences | Empathy | T-shaped |