| Empathy | Everyone is a designer | Digital transformation | UX strategy | Content strategist |
| Interaction designer | Qual vs quant | Wireframe | Deprofessionalize | ResearchOps |
| Service design | Journey map | UX BINGO (free square) | DesignOps | Emotional intelligence |
| Persona | Creativity | Double diamond | Human-computer interaction | Affordance |
| Information architecture | Atomic design elements | CX management | Design research | Design system |