| Service design | Wireframe | Qual vs quant | Democratizing UX | Design thinking |
| Persona | UX/UI | Empathy | Digital transformation | Active listening |
| Design-led innovation | Lean UX | UX BINGO (free square) | Design system | Interaction designer |
| The UX Industry | DesignOps | Human-computer interaction | Affordance | A/B testing |
| Atomic design elements | CX management | Double diamond | Product-led organization | Cognitive dissonance |