| Persona | Design thinking | T-shaped | Everyone is a designer | Design system |
| Agile | Empathy | UX strategy | Lean UX | ResearchOps |
| CX management | Digital experiences | UX BINGO (free square) | Emotional intelligence | Double diamond |
| User testing | Information architecture | Human-computer interaction | Affordance | Design research |
| Content strategist | Product-led organization | Design-led innovation | Discovery workshop | Digital transformation |