| Lean UX | Affordance | Digital transformation | Active listening | Creativity |
| DesignOps | Service design | Journey map | Digital experiences | Cognitive dissonance |
| Empathy | T-shaped | UX BINGO (free square) | ResearchOps | Deprofessionalize |
| Emotional intelligence | Qual vs quant | Design-led innovation | Persona | Democratizing UX |
| Information architecture | Wireframe | Double diamond | UI/UX | UX strategy |