| Empathy | Information architecture | UXer | Persona | UX/UI |
| Active listening | Affordance | DesignOps | CX management | UI/UX |
| User testing | Digital transformation | UX BINGO (free square) | Lean UX | Wireframe |
| A/B testing | Human-computer interaction | Discovery workshop | ResearchOps | Creativity |
| Democratizing UX | Content strategist | T-shaped | Service design | Journey map |