Post Orders | Citizen’s Arrest | Guard Card | Two-way Radio | Private Property |
Conflict Resolution / De-escalation | Command Presence | Vehicle Patrol | Call the Police | Deposition |
Observe & Report | Felony crime | SECURITY OFFICERS TERMINOLOGY BINGO (free square) | (5 Steps of) Loss Prevention | 5-Ws (Who, What, Where, When, Why, and How) |
Courtesy Patrol | Situational Leadership | Personal Protective Measure(s) | Misdemeanor crime | [Security Officer’s] Authority |
Patrol Pattern(s) | Officer Safety | Factual / Fact Based Reports | Assault [and Battery] | Interview |