| Observe & Report | “If it’s not written down, then it didn’t happen.” | Assault [and Battery] | (5 Steps of) Loss Prevention | 3-Cs approach (Clear, Concise and Complete) |
| Alert[ness] | Felony crime | Trespassing | All Clear / Nothing to Report | Situational Awareness |
| Misdemeanor crime | Conflict Resolution / De-escalation | SECURITY OFFICERS TERMINOLOGY BINGO (free square) | Two-way Radio | Interview |
| Use of Force | Burglary | Internal / External Communication | Citizen’s Arrest | Stop / Halt / Wait a minute |
| Flashlight | Arrest and Detain | Courtesy Patrol | Situational Leadership | Probable Cause |