| Guard Card | Burglary | Arrest and Detain | Trespassing | “If it’s not written down, then it didn’t happen.” |
| Assault [and Battery] | Felony crime | Witness [or] Victim Statement | Flashlight | Citizen’s Arrest |
| Officer Safety | (5 Steps of) Loss Prevention | SECURITY OFFICERS TERMINOLOGY BINGO (free square) | Daily Activity Report (DAR) | [Security Officer’s] Authority |
| Command Presence | Use of Force | Situational Awareness | Counter-Terrorism | Observe & Report |
| Call the Police | Two-way Radio | Post Orders | Keep It Simply Stupid (KISS) method | Conflict Resolution / De-escalation |