| “If it’s not written down, then it didn’t happen.” | Personal Protective Measure(s) | 3-Cs approach (Clear, Concise and Complete) | Situational Leadership | Courtesy Patrol |
| Guard Card | 5-Ws (Who, What, Where, When, Why, and How) | Daily Activity Report (DAR) | Situational Awareness | Conflict Resolution / De-escalation |
| Alert[ness] | Factual / Fact Based Reports | SECURITY OFFICERS TERMINOLOGY BINGO (free square) | Call the Police | Exterior / Perimeter Patrol |
| Assault [and Battery] | Trespassing | Post Orders | Use of Force | [Security Officer’s] Authority |
| Command Presence | Incident [Report] | Felony crime | Observe & Report | Private Property |