Conflict Resolution / De-escalation
5-Ws (Who, What, Where, When, Why, and How)
(5 Steps of) Loss Prevention
Uniform
Situational Awareness
Factual / Fact Based Reports
Probable Cause
Patrol Pattern(s)
Use of Force
Citizen’s Arrest
3-Cs approach (Clear, Concise and Complete)
[Escalation of] Force Level(s)
FREE SQUARE
Power to Arrest
Post Orders
Monitoring the [place/item]
Stop / Halt / Wait a minute
[Security Officer’s] Authority
Guard Card
Witness [or] Victim Statement
Private Property
Exterior / Perimeter Patrol
“If it’s not written down, then it didn’t happen.”
Courtesy Patrol
Command Presence
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