| Conflict Resolution / De-escalation | Guard Card | Call the Police | Stop / Halt / Wait a minute | Flashlight |
| Probable Cause | [Security Officer’s] Authority | 3-Cs approach (Clear, Concise and Complete) | All Clear / Nothing to Report | Monitoring the [place/item] |
| Factual / Fact Based Reports | Daily Activity Report (DAR) | SECURITY OFFICERS TERMINOLOGY BINGO (free square) | 5-Ws (Who, What, Where, When, Why, and How) | Command Presence |
| Situational Awareness | Use of Force | Felony crime | Exterior / Perimeter Patrol | Interview |
| Uniform | Burglary | Private Property | Alert[ness] | Internal / External Communication |