| Call the Police | Monitoring the [place/item] | Daily Activity Report (DAR) | Felony crime | (5 Steps of) Loss Prevention |
| Situational Leadership | Citizen’s Arrest | Incident [Report] | Factual / Fact Based Reports | Vehicle Patrol |
| Counter-Terrorism | Situational Awareness | SECURITY OFFICERS TERMINOLOGY BINGO (free square) | Stop / Halt / Wait a minute | Uniform |
| Witness [or] Victim Statement | Observe & Report | Arrest and Detain | Two-way Radio | 3-Cs approach (Clear, Concise and Complete) |
| Conflict Resolution / De-escalation | Alert[ness] | Keep It Simply Stupid (KISS) method | “If it’s not written down, then it didn’t happen.” | Post Orders |