| Template | Quarterly | Call List | Free Shipping | authorized dealer |
| Notes | l-u-i-s | Monthly | Out of Stock | Replacement |
| Broken Prong | Consumer | CUSTOMER SERVICE TEAM BINGO (free square) | Coffee | Dave Dean |
| Put you thru | Out-of-Stock | welcome call | Territory | Practice |
| Access | Skin Acids | Warranty | Available | Please Hold |
| l-u-i-s | not our brand | welcome call | Incentive | Coffee |
| Template | Dave Dean | Sizing Guide | Out-of-Stock | OveRx |
| Call List | Lenses | CUSTOMER SERVICE TEAM BINGO (free square) | Put you thru | Sales Rep |
| Practice | FrameBack | Territory | Wholesale Price | Quarterly |
| Broken Prong | Re-work | Quarterly | only black frames | Free Shipping |