| Cross Sell | Conversation | Omnichannel / Cross Channel | Back-end | Marketing / Promotional Collateral |
| Think Outside the Box | Legacy | Multitask[ing] | User Friendly | Seamless |
| Focused | Re-engagement | BUZZWORD BINGO (free square) | Basically | Market Leader |
| Out Source | Agenda | Virtual / Virtualization | Mission Critical | Target Audience |
| Strategy | Drill Down | Heads up | Band-aid | Niche[s] |
| Tailwind[s] | Call to Action | Touchpoints | Action Item / Action It | Braindump |
| Promotion | Ramp Up | Out of the [Box | Loop] | Workflow | Heads up |
| Think Outside the Box | Discovery | BUZZWORD BINGO (free square) | Deliverable[s] | Proactive |
| Heavy lifting | Differentiation | Popup | Service Oriented | Virtual / Virtualization |
| Automated | Scope | Level Playing Field | Big Picture | Up to speed |