| Knowledge Transfer | Circle the wagons | Reach out | Reactivation | Perspective |
| Double down | Off Site Meeting | On the back end | At the end of the day | Followup |
| Deep dive | Level Set | BUZZWORD BINGO (free square) | Competitive | Segment |
| Cascade Graph | Out Source | Expectations | Asset[s] | Team Player |
| Omnichannel / Cross Channel | Business Opportunity | Soup to nuts 24/7 | Personalization | Client Focus[ed] |
| Think Outside the Box | Data Mining | Impact[ful] | Asset[s] | Ball Park |
| Convergent | Success | Legacy | Ownership | Diversity |
| Herding Cats | Call to Action | BUZZWORD BINGO (free square) | Bottom up | Ramp Up |
| Back-end | Resource[s] | Traction | Vision statement | Re-engagement |
| Customer Service | B2B | Front Lines | Engage | Landing Page[s] |