Customer ServiceProactiveBottom upUp-SellRaising the Bar
LegacyIntellectual PropertyDeep diveNegotiatedBest of Breed
Moving/Going ForwardOut of the [Box | Loop]BUZZWORD BINGO
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FunctionalityOpportunity
UtilizePersonalizationLanding Page[s]Out SourceUpside
PatentBack to the drawing boardConnectivityCommunicationExposure
Total Cost of Ownership (TCO)RestructuringRevenueCustomer Relationship Management (CRM)Touchpoints
On the back endE-tailersOfflineExpectationsReal-Time
Front LinesEcosystemBUZZWORD BINGO
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E-commerceEyeballs
Goal[s]Mind ShareCustomer CentricGo PublicFocused
Intellectual PropertyAdvantageStatement of Work (SOW)CompetitiveLow-Hanging Fruit

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