| Wow Factor | Grow | Initial Assessment | High-Level | Prototype |
| Customer Relationship Management (CRM) | Issues | Off Site Meeting | At the end of the day | Mission Critical |
| Capacity | Think Outside the Box | BULLSHIT BINGO (free square) | Agenda | Run the Numbers |
| Data Mining | Top down | Application Service Provider (ASP) | Bandwidth | Cross Sell |
| Revisit | Conversion | That being said / Having said that | Soup to nuts 24/7 | Reach out |