| Go Live | Strategy | Emerging markets | Game Plan | Customer Centric |
| Issues | Level Playing Field | End to end | Expectations | Acquisition |
| Circle Back | Cross Sell | BULLSHIT BINGO (free square) | Innovation / Innovated | Ball Park |
| One to one | Walk the Talk | Targeted | Deliverable[s] | Portal |
| Moving/Going Forward | Followup | Back to the drawing board | Elevator pitch | Objectives |