| Team Building | End to end | Game Plan | Google Juice | Soup to nuts 24/7 |
| Omnichannel / Cross Channel | Deadlines | Customer Service | Bottom Line | Run it up the flagpole |
| Re-engagement | Scenario[s] | BULLSHIT BINGO (free square) | Statement of Work (SOW) | Partner |
| Buzz | Followup | Marketing / Promotional Collateral | Deliverable[s] | Benchmark |
| Low-Hanging Fruit | Technologies | Targeted | One to one | Leadership |
| Gap Analysis | Vision statement | Restructuring | One to one | Perspective |
| Segment | Level Playing Field | Transformative | Buzz | Scenario[s] |
| Targeted | Tailwind[s] | BULLSHIT BINGO (free square) | Fault Tolerant | Elevator pitch |
| On Board | Retention | Performance | Negotiated | At the end of the day |
| Band-aid | Go Live | Flexibility | Strategy | Metrics |