| Robust | Reinvigorate | Proactive | Off Site Meeting | Impact[ful] |
| Monoply | Call to Action | Perspective | Benefit analysis | Walk the Talk |
| Expectations | E-tailers | BULLSHIT BINGO (free square) | Asset[s] | Relevance |
| Deadlines | Ownership | Omnichannel / Cross Channel | Real-Time | Re-engagement |
| Personalization | Partner | Top down | Vision statement | Laser-focused |
| Heavy lifting | Strategic | E-tailers | Process | Capacity |
| Best Practice | Sales Driven | Value | Objectives | A-B Testing |
| Knowledge Base | Tailwind[s] | BULLSHIT BINGO (free square) | On The Same Page | Asset[s] |
| Proactive | Policy[ies] | Benchmark | Communication | Facilitate |
| Leverage | Workflow | Customer Service | Gap Analysis | Mind Share |