| Customer Service | Out of the [Box | Loop] | Go Live | Proactive | Intellectual Property |
| Out Source | Cadence Call | Knowledge Base | One to one | Profit[ability] |
| E-tailers | Aggregate | BULLSHIT BINGO (free square) | 30,000 foot view | Run it up the flagpole |
| At the end of the day | Cost | Customer Oriented | Quick win | Landing Page[s] |
| Reinvent[ing] the wheel | On The Same Page | Back to the drawing board | Acquisition | Green |
| Market Window | Back to the drawing board | Policy[ies] | Brand[ing] | Mission Critical |
| Portfolio | Phase | Sales Driven | Game Plan | Burn rate |
| Ball Park | Marketing / Promotional Collateral | BULLSHIT BINGO (free square) | Drink the Kool-Aid | Cross Sell |
| Deep dive | Band-aid | Back-end | Team Player | Acquisition |
| Win-win | Capacity | Seamless | E-business | A-B Testing |