| Challenge[s] | Big Picture | Sustainable | Customer Relationship Management (CRM) | Ramp Up |
| Reconfigure | Bandwidth | Strategize | Band-aid | Ecosystem |
| E-commerce | Reinvigorate | BUZZWORD BINGO (free square) | Partner | Off-line |
| Transformative | Back to the drawing board | Virtual / Virtualization | Legacy | Road map |
| Resource[s] | Metrics | Integration | Top down | Dashboard |