RetentionConversionBest PracticeReconfigureOne to one
Customer FacingSales DrivenMission CriticalInnovation / InnovatedData Driven
ScopeNo-BrainerBUZZWORD BINGO
(free square)
AgnosticEtched in Stone
Initial AssessmentLeadershipCustomer Relationship Management (CRM)Level Playing FieldFast Track
Challenge[s]RevisitGoal[s]Non-Traditional ManagementPortal

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