| Reconfigure | Touchpoints | Off-line | Cross Sell | Customer Service |
| Knowledge Transfer | Strategic | Advantage | Monetize | B2B |
| Challenge[s] | Core Competency / Core Competencies | BUZZWORD BINGO (free square) | Emerging markets | Sustainable |
| Flexibility | Reswizzle | Multitask[ing] | Heavy lifting | Acquisition |
| Competitive | Off Site Meeting | Center of Excellence | Mindset | Vertical Market |
| Grow | Perspective | Off Site Meeting | Heavy lifting | Dynamic |
| Road map | Reswizzle | Empower[ment] | Benefit analysis | Strategize |
| Level Playing Field | Win-win | BUZZWORD BINGO (free square) | Knowledge Base | Time to Market |
| Reactivation | Soup to nuts 24/7 | Integration | Demographic | Multitask[ing] |
| Paradigm | Real-Time | Top down | Value |