| Scenario[s] | Tasked | Deploy | Policy[ies] | Secret sauce |
| Revisit | Customer Centric | Elevator pitch | Value | Center of Excellence |
| Viral | Technologies | BUZZWORD BINGO (free square) | Back to the drawing board | Omnichannel / Cross Channel |
| ETA | Client Focus[ed] | Moving/Going Forward | Critical Path / Issue | Scope |
| Brain Storm / Mind Shower | One to one | Relevance | Experiences | Off the Shelf |
| Ball Park | Scope | Total Cost of Ownership (TCO) | Center of Excellence | Challenge[s] |
| Segment | Flexibility | Utilize | Bandwidth | Revenue |
| Tasked | Heavy lifting | BUZZWORD BINGO (free square) | Goal oriented | Customer Relationship Management (CRM) |
| Experiences | Benchmark | Heads up | Mind Share | Back-end |
| Knowledge Transfer | Drink the Kool-Aid | Cross Sell | Road map | Leverage |