| Statement of Work (SOW) | Up-Sell | Game Plan | Mindset | Transformative |
| Customer Service | Ecosystem | Circle the wagons | Success | Customer Centric |
| Workshop | Vision statement | BUZZWORD BINGO (free square) | Dynamic | Deploy |
| Cutting Edge | Acquisition | In a Nutshell | Customer Oriented | Facilitate |
| Deliverable[s] | Capacity | Customer Facing | Bandwidth | Measurement |
| Revisit | Fault Tolerant | Deadlines | Secret sauce | Vision statement |
| Restructuring | Reinvent[ing] the wheel | Flexibility | Grow | Dynamic |
| Action Item / Action It | Re-engagement | BUZZWORD BINGO (free square) | Go Live | Compelling |
| Strategy | Downsize | On Board | Time to Market | Empower[ment] |
| Robust | Data Mining | Team Building | Out Source | Integration |