| Omnichannel / Cross Channel | Bandwidth | Service Oriented | Reach out | Offline |
| Strategize | Multitask[ing] | Raising the Bar | ETA | Real-Time |
| Measurement | High-Level | BUZZWORD BINGO (free square) | Success | Soup to nuts 24/7 |
| Followup | Critical Path / Issue | Capacity | Moving/Going Forward | Walk the Talk |
| Prioritized | Laser-focused | Client Focus[ed] | Mindset | Cutting Edge |
| Non-Traditional Management | Action Item / Action It | Green | Technologies | On the back end |
| Hardball | Re-engagement | Initial Assessment | Agnostic | Google Juice |
| On The Same Page | Advantage | BUZZWORD BINGO (free square) | Soup to nuts 24/7 | Double down |
| Service Oriented | Pushback | Integration | Reach out | Walk the Talk |
| Performance | Followup | Real-Time | Back-end |