| Success | Dynamic | Go Public | Touch Base | Competitive |
| Gap Analysis | Ramp Up | ETA | Band-aid | Compelling |
| Legacy | Backward Compatible | BUZZWORD BINGO (free square) | Customer Relationship Management (CRM) | Virtual / Virtualization |
| Herding Cats | Multitask[ing] | Critical Path / Issue | Cascade Graph | Conversation |
| Expectations | Personalization | Return on Investment (ROI) | Customer Service | Restructuring |
| Drill Down | Proactive | Followup | Prototype | Robust |
| Customer Facing | Best of Breed | Google Juice | Critical Path / Issue | |
| Value | Innovation / Innovated | BUZZWORD BINGO (free square) | Segment | Seamless |
| Benefit analysis | Total Quality [or] Quality Driven | Low-Hanging Fruit | Exposure | Omnichannel / Cross Channel |
| Circle the wagons | Reverse Engineer | Up-Sell | Reconfigure | Restructuring |